![]() To explain this acronym a little further, you can think of RPA as software robots, or robot assistants, that take on the endless, repetitive tasks we as humans do not enjoy doing. Nowhere is the concept of ‘becoming a citizen developer’ more beneficial and straightforward to implement, than when it comes to using automation technologies such as Robotic Process Automation (RPA). Gartner predicts that by the year 2024 about 66 percent of big companies will be using a minimum of four low-code platforms. According to a 2017 report, nearly 60 percent of all custom apps are developed outside of the IT department, and of those, 30 percent are built by employees with either limited or no technical development skills. It’s a simple way for business users to utilize their in-depth knowledge of processes to develop software that empowers them and the organizations they work for and to unlock bottom-up innovation. Instead of needing complex coding skills, citizen developers can use simpler tools – sometimes called visual integrated development environments or no-code platforms. Put simply, if an employee can navigate their way round most consumer-based, drag and drop software, they can become a citizen developer. Empowering employees to dictate how they work most efficiently improves their productivity, engagement and confidence and spurs them to promote the program to others. Programming languages to avoid (opens in new tab)Ĭo-creation of software solutions by users is boomingĮncouraging citizen developers within the business is one way to keep up with the new pace. ![]() Using no-code and low-code platforms, people with no technical background can become co-creators of software solutions or in other words, citizen developers. One answer lies in promoting the democratization of software creation. ![]() The question is: how can organizations – leaders and employees – keep up with the pace of change the world now faces? How can they manage the break-neck speed with which we need to anticipate, implement, and adopt new software – especially at a time when tech skills are in such high demand?
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